Professional Excellence
Excellence - makes you stand out.
What is your attitude?
Video: Introduction - Professional Excellence
FREE PREVIEWSurvey: Course Expectations:
1.1. Video: What is professional excellence?
1.2. Audio: Stella's story
1.3. Worksheet: Stella's common phrase - No time
1.4. Solution to Stella's common phrase - No time
1.5. Audio: Vision, Values, Character
1.6. Worksheet: Vision, Values, Character
1.7. Worksheet: 3 keys to improve performance
1.8. Quiz: What is professional excellence?
2.1. Video: Know your organization
2.2. Worksheet: Know your organization - Activity I
2.3. Worksheet: Know your organization - Activity II
2.4. Worksheet: Know your organization - Activity III
2.5. Quiz: Know your organization
3.1. Video: Know your products/services
3.2. Worksheet: Importance of knowing your products/services
3.3. Audio: Solution - Importance of knowing your products/services
3.4. Worksheet: Creative ways to learn about your products/services
3.5. Solution: Creative ways to learn about your products/services
3.6. Quiz: Know your products and services
4.1. Icebreaker - Human Bingo
4.2. Video: Know your people
4.3. Worksheet: Creative ways to know your people
4.4. Audio: Solution - creative ways to know your people
5.1. Video: Develop a professional image
5.2. Worksheet: Benson's dilemma
5.3. Video: Hot tip 1
5.4. Video: Hot tip 2
5.5. Video: Hot tip 3
5.6. Video: Hot tip 4
5.7. Video: Hot tip 5
5.8. Video: Hot tip 6
5.9. Video: Hot tip 7
5.10. Video: Hot tip 8
5.11. Video: Hot tip 9
5.12. Video: Hot tip 10
5.13. Worksheet: Rate yourself
6.1. Video: Summary
6.2. Survey: Feedback - Professional Excellence
Catherine Shimechero